Frequently Asked Questions
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We will send in one of our pooper scoopers on a regularly scheduled day to thoroughly rid your property of canine waste. We are proud to say that we are there approximately the same time each week, give or take 10-15 minutes depending on traffic
We will come as long as we possibly can depending on snow accumulation.
As you know, living in the Chicagoland area we tend to have winters that have a large amount of snow. We will be there on your service day, or sometimes days before or after depending on how the snow melts. We do charge a little extra for those days after a snow melt, as there is usually more waste and often wet slushy conditions.
NO, you do not need to be home as long as there is access to your yard.
We prefer to hold keys or access codes if they’re needed. We will return all keys you should cancel service.
We prefer that they were not in the yard, but it is OK as long as they are not territorial or aggressive. If they are aggressive, we prefer they be indoors so we can go about our business and clean the yard.
We ask clients to pay with credit or debit card to pay for your service. We will charge your card each month on your last service day. So for example: Thursdays will be charged on the last Thursday of the month, Mondays will be charged last Monday of the month and so on. We can upon request, email you a PAID invoice for your record keeping each month.